Admissions Check In Process

Pre-Event Setup (Event Director Only)

Access the Check-In Link

• Log in with your normal credentials
• Navigate to the event

• Open the Staff tab
• Click Copy Check-in Link

The URL should look like this:

https://events.prephoops.com/checkin/eyJpdiI6IkZKdEh3UXhLZVc1M0VLZTRaOEViYkE9PSIsIn
ZhbHVlIjoiOWM2UTFEajVQMThsMTNJMUZFa0M5Zz09IiwibWFjIjoiZGI3ZmY3MTIyYjk0NmNiYzk
0ODg3YzY3N2Y5MmIyODkzNTRiOGFkNmE0ZjMwNzY3NTdiYmUyZTAzMjJkNmI3ZSIsInRhZyI6IiJ9

Open the Link Safely (Director or Designated User)

• Use an incognito window OR log out of all Events App tabs
• Do not open the link while logged in
• Links are valid only for that event

Share the Link with Check In Team

• Use the “Share Login” button to share from Desktop or Mobile

Desktop:

Mobile:

Tournament Check-In Process

Scan Attendee QR Codes

• Confirm that you can view the attendee list
• Click Scan QR Code

• Scan the attendee's QR code
• Confirm success message

Orders With Multiple Tickets

• Manual check-in or Scan QR code works
• Open the order
• Once the QR Code is scanned, all tickets within the order will be checked-in.
• Give all wristbands in order to customers; they are responsible for dispersing

Manual Check-In (If QR Code Fails)

• Search by name, email, or order reference ID
• Click Check-In Manually and confirm success

Verifying Check-In Status

• Checked In column shows status
  • Yes = checked in, No = not checked in