Event Staff Role Expectations

Find your role below. Uniform guidelines apply to all roles and are listed at the bottom of this page.

Admissions

Primary duties
Greet guests warmly and represent Prep Network professionally. Enforce the wristband policy consistently — no exceptions without direction from the Event/Site Director. Scan QR codes and place wristbands on customers yourself (never let them self-apply). Wear the staff shirt provided, come well-groomed. No hats, ripped jeans, or open-toed shoes. No personal phone use. At least one admissions worker needs a charged smartphone (bring a charger).

Pre-event
Arrive 1 hour 30 minutes early and find the Director for the team meeting. Scan the QR code for the admissions process (your Director sends the link — reach out if you haven't gotten it within 2 days of the event). Locate courts/fields, bathrooms, water fountains, concessions, athletic trainer, and vendors so you can answer spectator questions.

During the event
Stay at your assigned entrance during peak entry, rotating band/admissions positions hourly. Band workers stand at the admissions table. Run the Stripe reader for onsite ticket sales — collect phone numbers for every credit card transaction. Watch re-entry traffic; check wristbands on everyone entering, and politely but firmly deny entry to anyone without one, directing them to check-in. Flag issues (missing bands, disputes, congestion) to the Director. Let in anyone with an official staff, scout, or media pass; additional media complete the online media form and get a QR code to scan for a weekend wristband. Keep entry moving and thank spectators, teams, and coaches as they arrive.

Not part of this role
Answering event/operations questions (send those to the Director), roaming courts or facilities, personal phone use.

Team/Player Check-In (Prep Dig, Prep Hoops, Prep Girls Hoops)

Primary duties
Greet coaches and players warmly, representing Prep Network. Check in all coaches and players — assign wristbands to coaches and players for Prep RedZone events. Wear the staff shirt provided. No personal phone use.

Pre-event
Arrive 1 hour 30 minutes early and find the Event Director for the team meeting. Locate courts/fields, bathrooms, water fountains, concessions, athletic trainer, and vendors.

During the event
Assign wristbands, handle quick questions, and collect athlete measurements (height, weight, hand measurement, tests). Stay at the check-in table until all coaches are checked in. Once check-in wraps, shift into a flex role — find the Event Director to see where you're needed. Thank spectators, teams, and coaches on their way out.

Flex Worker

Primary duties
Start the day assisting admissions — scanning QR codes, applying wristbands, crowd control. Once admissions is covered, check with the Event/Site Director for additional tasks. Help enter game scores and collect scoresheets from the courts; make sure scorekeepers hand scoresheets to the Director at the end of each game. Keep courts and spectator areas clean.

May also include
Team check-in support, admissions/troubleshooting support, working the clock/book if a team has no parent to do it, retrieving scoresheets, event clean-up, flagging tense situations between officials/coaches/players/parents to the Director, and any other task the Director assigns. Games should never start more than 10 minutes ahead of the scheduled time.

Uniform Guidelines (all roles)

Wear the Staff lanyard visibly at all times.

Bottoms: Jeans (no rips, holes, or heavy fading) in blue, black, or gray denim, or leggings. Avoid bright colors.
Tops: Clean, presentable top — t-shirt, polo, quarter-zip, crewneck, or branded apparel. No large non-Prep Network logos or busy graphics.
Footwear: Clean sneakers or casual shoes. No sandals, slides, slippers, or heavily worn shoes.
Outerwear: Hoodies, jackets, or pullovers are fine if clean and neutral or branded — no large competing logos.

Avoid: torn/ripped clothing, offensive or political language, athletic shorts/sweatpants (unless the Site Director grants a role-specific exception), open-toed shoes or slides, anything dirty, wrinkled, or unkempt.

Uniforms should support trust, clarity, and approachability — events are about the athletes, coaches, and families, not our outfits. Site Directors have final say on adjustments for weather or role requirements.